CHROME Debit MasterCard EMV

Little Chip - Big Protection

Meet the CHROME Debit MasterCard with EMV chip. The new EMV chip card is yet another layer of protection for your finances. You can learn more about the technology behind the chip on our CHROME Connect blog.

What you need to know

This will be an easy transition for you! Your card number and PIN will not change, but your expiration date and CVV code will. Keep this in mind as you may need to update any automatic payments that you have set up.

Haven’t been using your PIN?  You'll need to now. Don't remember it?  You'll have the opportunity to set a new PIN when you call to activate your new card.

Activating Your Card

  1. Remove the sticker & sign the back
  2. Call 1.866.985.2273 to activate and hold the line if you need to create your PIN
  3. Destroy your old card
  4. Enjoy!

Using Your Card

Using your new card is easy and the vendor will be able to walk you through the process if needed. Some stores might still ask you to swipe - and you still can - but here’s what to expect if you’re asked to insert a card:

  1. Insert your card into the chip reader
  2. Wait a bit - the new transaction does take a little longer due to the added security
  3. Enter your PIN once prompted
  4. Remove the card once prompted
  5. You’re done!

Mobile Payments

Using your debit card for mobile payments like Apple Pay, Android Pay, or Samsung Pay?  Remember to update your card on file by removing your old card information and adding in the new!  
 
 

Still have questions? Give us a shout and we’ll be happy to help you out.

 

Debit Card Alerts

Receive a text message or e-mail when your card is used.

Set custom alerts for transaction types and dollar amounts for:

  • Purchases over a selected amount
  • International purchases
  • Online purchases
  • Declined purchases

To sign up or manage your alerts settings, click the "Register/Manage" button below.

 Register/Manage Debit Card Alerts